Terms & Conditions

Welcome to AKI. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing this website or placing an order, you agree to be bound by these Terms & Conditions.

If you do not agree with these terms, please do not use our website.

1. General

This website is operated by AKI. Throughout the site, the terms “we”, “us” and “our” refer to AKI. We reserve the right to update, change, or replace any part of these Terms & Conditions at any time by posting updates to our website.

It is your responsibility to review this page periodically for changes.

2. Products and Availability

We make every effort to ensure that product descriptions, images, pricing, and availability are accurate. However, we do not guarantee that all information on the website is complete, current, or error-free.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or update product details at any time without notice.

3. Pricing

All prices listed on our website are in Australian Dollars (AUD) unless otherwise stated. Prices are subject to change without notice.

We reserve the right to correct any pricing errors, inaccuracies, or omissions at any time, including after an order has been placed. If this occurs, we will contact you using the details provided with your order.

4. Orders

When you place an order, you agree that all information provided is accurate and complete. Once an order is placed, you will receive an order confirmation email. This email does not necessarily mean your order has been accepted.

We reserve the right to refuse or cancel any order at our discretion, including where we suspect fraudulent activity, incorrect pricing, or product unavailability.

5. Payment

Payment must be made in full at the time of purchase through the payment methods available on our website. By submitting payment information, you confirm that you are authorised to use the chosen payment method.

6. Shipping

We aim to dispatch orders promptly, however shipping timeframes are estimates only and may vary due to courier delays, peak periods, or other external factors.

Shipping rates, processing times, and delivery information are outlined in our Shipping Policy.

7. Returns and Exchanges

Returns and exchanges are subject to our Returns & Exchanges Policy.

Due to hygiene reasons, we do not accept returns or exchanges on hosiery that has been opened, worn, or tried on, unless the item is faulty or incorrect.

Please review our Returns & Exchanges Policy before making a purchase.

8. Faulty or Incorrect Items

If you receive a faulty or incorrect item, please contact us within the required timeframe listed in our Returns & Exchanges Policy. We may request supporting information such as your order number and product photos before assessing the issue.

9. Intellectual Property

All content on this website, including text, images, logos, branding, graphics, product descriptions, and website design, is the property of AKI or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, transmit, republish, or exploit any website content without our prior written consent.

10. Use of Website

You agree not to use this website for any unlawful purpose or in any way that may damage, disable, or impair the website or interfere with another person’s use of the website.

You must not attempt to gain unauthorised access to any part of the website, server, or connected systems.

11. Limitation of Liability

To the maximum extent permitted by law, AKI is not liable for any indirect, incidental, special, or consequential damages arising from your use of the website or purchase of products from us.

Nothing in these Terms & Conditions excludes any rights you may have under applicable consumer laws that cannot be excluded by law.

12. External Links

Our website may contain links to third-party websites for your convenience. We do not endorse and are not responsible for the content, policies, or practices of any third-party sites.

13. Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

14. Governing Law

These Terms & Conditions are governed by the laws of New South Wales, Australia, and any disputes arising in connection with these terms will be subject to the exclusive jurisdiction of the courts of New South Wales.

15. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

AKI

Email: info@akiwear.com.au